I carry an iZettle card reader so card payments can be made onsite once I’ve completed your work. It allows me to accept the following cards:
I can NOT accept card payments by phone.
I also take payments by:
Online via Paypal – you don’t need a PayPal account
Cheque by prior arrangement
When do we pay for your services?
Once the PAT testing has been completed, I will let you have test results to prove it’s been done and up to date when payment in full is received. Results are sent electronically by eMail – printed reports are a chargeable extra.
For repair work –
If I collected the equipment – you pay once I’ve returned the equipment to you having completed the work we agreed on
If you sent the equipment to me – you pay before I return the equipment to you having completed the work we agreed on
When I come to repair your computer then I take payment once we’re done – either using a credit/debit card or cash.
If you want to buy Zero88 spare parts – then you can pay by PayPal, bank transfer or cheque but I will not dispatch parts until I have received payment in full.
When I sell equipment to you, you will pay by PayPal, bank transfer or cheque when placing the order. Equipment will not be dispatched until payment is received in full, if you sent a cheque, it MUST clear my bank first.
I can issue you with a “ProForma” invoice if you need, but I will not commence any work until it’s been paid in full.
My PAT testing reports are eMailed in standard Acrobat/PDF format once I’ve returned to base & downloaded your PAT test results. If you need printed copies results then this is a chargeable extra, you can see a sample of the reports on this page.
Equipment will not be returned until I’ve received full i.e. cleared payment unless I’ve accepted a purchase order.
Spare parts or equipment are sent only by UPS or Hermes unless they fit in a small packet in which case I will use Royal Mail – you may not collect from me (in person or by courier) unless by prior arrangement
Do you accept Purchase Orders?
If you mean “Will I work for you and let you pay me later?” then the answer is generally “No”.
I will only accept Purchase Orders by prior agreement e.g. you will have received an eMail from me saying “Please send a Purchase order”
Should you choose to use a Purchase order then my payment terms are strictly 20 working days nett, I don’t care that you only pay everyone on 30 days i.e. 6 working weeks. I will NOT begin work until I receive your Purchase Order.
I do not accept part payments with a portion withheld as “retention”.
If you don’t pay me on time
My invoice system will send two reminders if your invoice remains unpaid – my late payment provisions activate one working day after the second reminder.