Zero88 Service and Repair based in Coventry – working all over the UK

 

Zero88 by Eaton Logo

 

 

From my workshop in Coventry, I’m able to cover the UK for repairs & service, I offer an onsite repair service within easy travelling distance of my base if need be, so if you’re in Birmingham or the West Midlands then I can help. I’ve even helped clients in Portugal with Zero88 equipment that needed support.

I was previously employed for 19 years at Central Theatre Supplies so I have extensive experience of equipment repairs on Zero88, Rank Strand, CCT, Furse and Anytronics products as well as many others.

I’m a Zero88 recognised independent repair centre & Zero88 feel happy to refer customers to me with equipment needing service or repair.

You bought Zero88 equipment off eBay?

There’s a lot of Zero88 kit available on eBay and usually sold by folks who don’t know what the the equipment should do, whether it’s doing it properly or in some cases whether it can be repaired or not. I’m also able to help you with system configurations – will these dimmers work with my Strand desk, will this desk work with my Furse dimmers?

From my time with Central Theatre Supplies I helped lots of clients with configurations that weren’t ideal but being on a budget it needed to work. Perhaps you’re looking to bid on an item from eBay and you’re not sure if it will work with what you have or even if it’s worth the asking price? I might be able to help save you an expensive mistake…

Zero88 Legacy products

I can repair all products in the Zero88 range from Alphapacks up to Chilli install dimmers or Zero88 Orb Series consoles, I’m also well known for being able to repair Zero88 “legacy” products.

Picture of Zero88 Orb XF - we can repair these

Generally these “legacy” products are the products that Zero88 became famous for designing & manufacturing e.g. the BetaPack, Sirius desks, Lightmaster and Demux 48.  I can repair most of the common issues with these units – I also carry new & reclaimed spare parts for some of those units such as triacs, fuseholders, neons, channel chokes and case metalwork.

Zero88 Betapacks (all models)

Zero88 Betapack Mk1 - sturdy and easy to repair

Common issues with BetaPacks are:

  • Pairs of channels stuck on
  • Single Channels stuck
  • Damaged fuseholders (usually on older hard working units)
  • Uneven dimming on some channels

Parts for all marks of the Zero88 Betapack are relatively easily available and the only units that tend to take more work are early versions of the Mark 2 Betapack (with the channel fuses running horizontally). I can even supply an OEM DMX512 interface for BetaPack Mark 1’s.

It’s also interesting to note that the BetaPack Mark 1 also appeared with a CCT label and with another couple of independent lighting companies. The layout of the front panel is always the same as the unit shown on the right but the case colour was darker – either black or dark grey.

Zero88 Sirius 24 and Sirius 48

A much loved desk – there are still Sirius desks in use by touring companies, small and medium sized theatres and if well looked after they will survive for many years:
Zero88 Sirius 24 - a reliable desk and many parts are available to allow repairs
Common Issues include:

  • Failed batteries – memories don’t save or the desk is temperamental on power up
  • Scratchy or failed faders
  • Missing knobs
  • First 12 channels and last 12 channels don’t work on Sirius 48

 

Some of these issues are easily fixable but problems with the slave processor card on the Sirius 48 can be tricky nowadays.

Zero88 Lightmaster Series

A beloved series of desks because of it’s memory and effects section, there are still many in use by hire companies and AV hire companies to operate simple lighting rigs with some basic effects.
Zero88 Lightmaster XLS
Common Issues (as with the Sirius) include:

  • Failed batteries – memories don’t save or the desk is temperamental on power up
  • Scratchy or failed faders
  • Missing knobs

These desks are getting harder to maintain sadly, some parts are available from sources other than Zero88 but PCB’s and some of the chips on those boards are no longer made so repair can be impossible.

Zero88 Level 12 Plus & Alcora/Elara

Arguably the workhorse range of desks from 1998 through to about 2002/2003 – the Level Plus series re-worked the case & style of the steel cased Level series to give a lightweight and more portable control in both analog & DMX outputs. The Alcora introduced a theatre style memory stack to the low end of the range (whereas the Elara is a preset/scene memory stack desk) with channel capacities equal to the Sirius range but in a more compact shell.

The most common faults with these are failed faders and ocassionally missing power supplies but we carry spares to allow these to be repaired for a fast turn round

The products here are just a brief example of where my expertise lies – if you’re not sure whether I’ll be able to help then drop me an eMail or give me a call.

So you just repair old Zero88 stuff then?

No – I can repair Zero88 products like the Jester, Solution, Illusion 120 & 500, Fat Frog, FLX and Orb range of desks as well as BetaPack, Rack 6, Alphapack Mk2 and Chilli dimmers.

I carry spare faders in stock for Level Plus series desks, Alcora, Elara, Jester and the Frog series as well spare PSU’s. Being an authorised independent repair centre I  can also order parts direct from Zero88 and call on them for support.

But my Zero88 kit isn’t in Coventry – can you still repair it?

At the moment I don’t have a delivery address you can send stuff to, so we’ll  need to be creative if you’re some distance from me but if you’re within the West Midlands then I can either come to you and do the repair on-site (some of the kit can be repaired this way) or I can collect the kit from you. The main thing to remember though is that I can probably help – so ask me first before deciding to consign the equipment to a skip.

How do I do my show whilst you have my equipment?

I keep a small stock of dimmers and basic lighting desks so that I can loan you equipment to keep your show going whilst I effect repairs  but I don’t keep a stock of lanterns or other equipment – you might need to hire those. I do have contacts for items like radio mikes for hire or moving heads, so if we need to service those – I can help.

Looking for Zero88 manuals?

Zero88 still maintain an archive for their older desks & dimmers – some of which are scans of the original dot matrix printed manuals! You can find the archive on the Zero88 website here – Click me

I have Zero88 kit I want to get rid of?

A lot of Zero88 products find there way to eBay but schools and colleges own financial regulations don’t allow them to use such outlets. I’m always on the look out for spare parts that I can recycle for older equipment as some items such as metalwork and knobs aren’t now available from the manufacturer.

Talk to me, I might well be able to take the kit off your hands to reclaim some of it and then I’ll dispose of the remainder in an environmentally sensitive manner.

What sort of Zero88 kit do you need repairing?